Employee Assistance Program

Serving Those Serving has partnered with a national network of mental health providers to provide you with a revolutionary new approach to common workplace problems. We are dedicated to supporting the human spirit at work. Our values embrace confidentiality, sensitivity to client concerns, and fundamental goodness that places the need of the client first. We understand wholeheartedly that the challenges of the service industry are decidedly unique, and we are thrilled to be able to provide this much-needed support to our community.

What is an Employee Assistance Program (EAP)?

  • An EAP is a service provided by employers that gives access to confidential and professional coaching, consulting, and counseling
    for employees.

  • Watch this video for more info.

What are the business benefits of an EAP?

  • Decreased absenteeism

  • More peaceful work environment

  • Increased employee retention

  • Workplace conflict resolution

  • Reduction in financial loss, accident and injury

  • Less stress for management

  • Reduced employee liability

What does the STS EAP provide?

  • A 24/7 bilingual helpline is available to employees and their eligible family members. They will receive initial assessments, problem-solving resources, and referral services by phone. A minimum of four no-cost provider sessions are available, per person, per issue in the office of a licensed counselor.

What are some of the problems addressed?

  • Depression, anxiety and other mental health challenges, chemical dependency, conflict resolution, relationship concerns, work or career concerns, financial troubles, grief and loss, PTSD, stress management, etc.

How do employees use the service?

  • They call the 24/7 hotline and mention the name of the restaurant or bar where they work. That’s it!