“On That Restaurant Labor Shortage”

Stephanie March, Minneapolis St. Paul Magazine

“Is it laziness or is it languishing? Maybe it’s mental health, “ Stephanie March, May 7, 2021, MSP Magazine.

“My friends are a mess.” Sarah Webster Norton who runs Serving Those Serving, a non-profit focused on providing mental health services to the service industry, knows it’s not just the white collar workers that need a break. “It wasn’t great before the pandemic hit, but that just sent a lot of people over the edge. They're rusty when they go back to work, so they're not doing well, and then they decide that ‘well now I can't do anything, I'm just worthless.’ To put yourself out there every single day in that hospitality space, where you have to give yourself to the hard work, it's that emotional labor that people aren’t considering.”